GALLANT, Linda M.; BOONE, Gloria M.; HEAP, Austin. Five heuristics for designing and evaluating Web-based communities. First Monday, [S. l.], v. 12, n. 3, 2007. DOI: 10.5210/fm.v12i3.1626. Disponível em: https://firstmonday.org/ojs/index.php/fm/article/view/1626. Acesso em: 28 mar. 2024.