Antecedents and consequences of cyberloafing: Evidence from the Malaysian ICT industry

  • Kian Yeik Koay Multimedia University
  • Patrick Chin-Hooi Soh Multimedia University
  • Kok Wai Chew Multimedia University
Keywords: cyberloafing, employees' behaviour, Malaysia

Abstract

Cyberloafing poses a serious threat to organizations. Seeking a comprehensive understanding of cyberloafing, this paper tested a model of antecedents and consequences of cyberloafing. A total of 301 ICT employees data were collected and analysed with variance-based structural equation modelling (Smart-PLS). The model revealed that perceived favourable consequences, affect and social factors were significant factors for intention to cyberloaf while private demands were not significant. Furthermore, intention, habit, and perceived favourable facilitating conditions were significant factors for actual cyberloafing behaviour. In regards to consequences of cyberloafing, it was found that cyberloafing has a significant relationship with job stress but not with work performance. The study discusses these findings and concludes with the limitations and future recommendations.

Author Biographies

Kian Yeik Koay, Multimedia University

Master’s student at the Faculty of Management, Multimedia University, Malaysia. His research interests are organizational behavior, service quality, and branding.

Patrick Chin-Hooi Soh, Multimedia University

Senior lecturer at the Faculty of Management, Multimedia University, Malaysia. His research interests include Internet usage, addiction, electronic commerce and business. He received his Ph.D. in Internet usage from Multimedia University and Master’s of Science degree in Information Systems at Malaysia University of Science and Technology.

Kok Wai Chew, Multimedia University

Associate professor at the Faculty of Management, Multimedia University, Malaysia. He is the ambassador for Malaysia, Academy of Management Human Resources Division’s Ambassadors Program. His research interests are management, generation issues, and ecommerce.

Published
2017-02-18
How to Cite
Koay, K. Y., Soh, P. C.-H., & Chew, K. W. (2017). Antecedents and consequences of cyberloafing: Evidence from the Malaysian ICT industry. First Monday, 22(3). https://doi.org/10.5210/fm.v22i3.7302