Academic 15: Evaluating library and IT staff responses to disruption and change in higher education

  • Michael Stephens San Jose State University
  • David Wedaman Brandeis University
  • Ellen Freeman Red Hat, Inc.
  • Alison Hicks University of Colorado, Boulder
  • Gail Matthews-DeNatale College of Professional Studies, Northeastern University
  • Diane Wahl University of North Texas
  • Lisa Spiro
Keywords: educational technology, internet, online courses, disruption

Abstract

Academic 15 (A15), an interview–based research project, explores the perceptions of university library and information technology (IT) staff related to the challenges impacting higher education as a result of technological advances. Faced with disruption on many fronts, academic library and IT staff have adapted and adopted a number of tools and processes to cope with accelerating change. This includes seeking out collaborative partnerships, working within financial constraints, discovering alternate funding sources, and experimenting with new roles in the evolving model of higher education. This paper presents findings to guide the future design and implementation of resilient support systems for library, educational technology, and IT staff.

Author Biographies

Michael Stephens, San Jose State University
Assistant Professor San Jose State University School of Library & Information Science
David Wedaman, Brandeis University
Director of Outreach Library and Technology Services Goldfarb Library
Ellen Freeman, Red Hat, Inc.
llen L. Freeman holds a M.Ed. degree in Instructional Technology from the University of Maine. She was formerly an Instructional Technologist with Academic ITS at Colby College and currently works as an Instructional Designer for Red Hat, Inc. She was involved in earlier ethnographic research studies at Colby College that were supported and published by the Council on Library and Information Resources (CLIR) and maintains a deep enjoyment of and belief in ethnographic research as a means to deepen perspectives. Ellen lives in Mid-Coast Maine with her family.
Alison Hicks, University of Colorado, Boulder
Romance Language Librarian University of Colorado, Boulder
Gail Matthews-DeNatale, College of Professional Studies, Northeastern University
Senior Fellow, Graduate Programs in Education College of Professional Studies, Northeastern University
Diane Wahl, University of North Texas
User Experience Librarian University of North Texas
Lisa Spiro
Independent Scholar & Consultant
Published
2014-04-19
How to Cite
Stephens, M., Wedaman, D., Freeman, E., Hicks, A., Matthews-DeNatale, G., Wahl, D., & Spiro, L. (2014). Academic 15: Evaluating library and IT staff responses to disruption and change in higher education. First Monday, 19(5). https://doi.org/10.5210/fm.v19i5.4635
Section
Articles