Academic 15: Evaluating library and IT staff responses to disruption and change in higher education
Academic 15 (A15), an interview–based research project, explores the perceptions of university library and information technology (IT) staff related to the challenges impacting higher education as a result of technological advances. Faced with disruption on many fronts, academic library and IT staff have adapted and adopted a number of tools and processes to cope with accelerating change. This includes seeking out collaborative partnerships, working within financial constraints, discovering alternate funding sources, and experimenting with new roles in the evolving model of higher education. This paper presents findings to guide the future design and implementation of resilient support systems for library, educational technology, and IT staff.